Returns & Exchanges

• All items being returned/refunded must meet the following conditions or they may be subject to denial and will be shipped back. 

  • Our policy lasts 45 days after fulfillment, if over 45 days have gone by since you received your item(s), unfortunately we cannot offer you a return/exchange. 

  • Items must be unwashed, undried, and not trained in. 

  • Items must not have excessive wrinkling.

  • Items must not be covered in animal/human hair or lint

  • Items returned with detergent stains or strong odors will not be accepted. 

  • We cannot accept returns on any water bottles for sanitary reasons.

  • If your item included tags, the original tags must be attached

• Additional Information

  • We offer free exchanges on domestic orders

  • For refunds the shipping cost will apply

  • Once we receive your return and check the product, a refund will be disbursed to your original payment method within 7 business days.

  • Please Note: If you are returning your entire order, the original shipping costs are not refunded.

• If your product(s) meet our return conditions our team will process your exchange request based on stock availability

• If stock is unavailable, a refund will be issued back to your original payment method, minus original shipping costs. 

International Returns and Exchanges:

• At this time we do not offer exchanges or returns on international orders

APO/FPO/DPO:

• At this time we do not offer exchanges or returns on APO/FPO/DPO orders

Extended Holiday Return Policy

• Return and exchange policy is extended leading up to Christmas. Orders placed after November 12th 2024 will have until January 31st 2025 to return or exchange.